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Managed IT Services

Providing proactive IT management and cybersecurity in the Knoxville area specializing in non-profits, light manufacturing, car dealerships, and healthcare organizations.

Managed IT Services Screenshot

Proactive Cybersecurity

Safeguard your business with cutting-edge cybersecurity solutions – proactive defense, robust protection, and unmatched peace of mind.

Managed IT Services Screenshot

Managed Cloud Solutions

Stay ahead of the curve with cloud solutions tailored to your needs – seamless migration, expert management, and proactive support.

Managed IT Services Screenshot

Data Backup & Recovery

From accidental deletions to cyberattacks, our backup and recovery solutions keep your data intact and accessible.

Managed IT Services Screenshot

Since 2013

Building lasting partnerships with businesses through reliable IT solutions and unmatched support for over a decade.

Certified Experts

Certified by Microsoft, Fortinet and CompTIA, our professionals deliver expert IT solutions and support.

Highly Rated

With a 4.9/5 rating on Google, we have earned our clients' trust by delivering top-notch IT services and responsive support designed to fit their needs.

As Featured In

Yahoo Economic News Observer EIN Presswire Global Tech Times Associated Press

Struggling with slow networks, downtime, or security threats?

Outdated IT systems can drain productivity and put your data at risk. Even small issues can escalate into costly disruptions.

Hyperion Networks takes the worry out of IT with proactive management and top-tier security.

We provide continuous monitoring, tailored strategies, and fast support to keep your systems secure and running smoothly—so you can focus on growing your business.
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Our Services

Optimized for Performance, Security, and Savings

VoIP Phone Systems

Enhance team collaboration and client interactions with high-quality, scalable VoIP phone solutions tailored to your business needs.
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User Support

Receive fast, professional IT support to quickly resolve issues and keep your systems running smoothly.
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Managed Cloud Solutions

Stay ahead of the curve with cloud solutions tailored to your needs – seamless migration, expert guidance, Vendor management, and proactive support.
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IT Consulting

Benefit from tailored IT strategies that drive business growth and operational efficiency, crafted by our expert consultants.
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Account Management

Manage and secure your business accounts with comprehensive access controls and data protection strategies.
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Proactive Cyber Security

Safeguard your business digital attacks, theft, damage, and unauthorized access with cutting-edge cyber security solutions – proactive defense, robust protection, and unmatched peace of mind.
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Data Backup & Recovery

From accidental deletions, corruptions, or cyberattacks, our backup and recovery solutions keep your data intact and accessible.
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Managed IT

Enjoy proactive IT management that keeps your systems efficient and your operations smooth with routine maintenance and security.
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Our Process

Our Simple Process to Secure and Optimize Your IT

1

Initial Consultation

We start by understanding your business goals and IT challenges, followed by a thorough review of your current
infrastructure.

2

Comprehensive Assessment

Our team conducts an in-depth evaluation of your systems, security, and network to identify improvements and mitigate
risks.

3

Tailored IT Strategy

We design a custom IT plan that includes proactive management, robust cybersecurity, and scalable solutions tailored to your business needs.

4

Implementation & Ongoing Support

Once the plan is approved, we handle the implementation and provide continuous monitoring, maintenance, and support to ensure your IT runs smoothly and efficiently.

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Years of Experience

Hyperion Networks has proudly served the greater Knoxville area businesses for over 14 years. Our dedicated IT professionals with over 22+ years of experience are committed to delivering innovative solutions and making a positive impact across the industries we support.

why you need us

Eliminate IT Headaches with Our Expert Solutions

Discover how proactive management, enhanced security, and expert support can transform your IT and drive your business forward.

Peace of Mind

We ensure your IT systems meet industry regulations, reducing risk and giving you peace of mind that your business is protected.

Predictable Monthly Costs

With fixed monthly pricing, our clients can budget with ease, and cite predictable costs as a primary advantage of our services.

5x Faster Solutions

Our 24/7 support ensures any IT issues are resolved within 1-4 hours, so your business can keep moving without delays.

Save Thousands

On average, our clients save $5,000 per minute by minimizing costly downtime, thanks to proactive monitoring and swift issue resolution.

Save Time

Let us handle the IT headaches while you focus on driving innovation, increasing sales, and providing excellent service to your clients.

90% Less Downtime

With proactive monitoring and fast support, our clients experience on average 3x less downtime, minimizing costly workflow interruptions.

Insights are based on findings from our 2024 Enterprise Clients Survey.

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Viruses Blocked Daily
1 +
Spam Blocked Daily
1 +
Security Training Given
1 %
Uptime Across All Clients
why choose us

Why You Can Trust Hyperion Logo

At Hyperion Networks, we’re in the business of helping companies like yours make the best decisions for their IT and telephony needs.

 

Based in the Knoxville area, we combine deep technical expertise with a local understanding of East Tennessee’s unique challenges.

 

From delivering cost-effective high-speed, low-latency fiber connections to overcoming the hurdles of locally hosting internationally available services, we specialize in solutions where others see roadblocks.

 

Most importantly, we’re committed to making Knoxville “America’s Best Business Address.”

Certified IT Experts
Our team holds top industry certifications, including Microsoft, Cisco, and CompTIA, ensuring that you receive the highest level of expertise and service.
Proven Track Record
We proudly maintain a 99% client retention rate, a testament to our consistent delivery of reliable IT management and exceptional customer support.

Recognized and Secure
Hyperion Networks is backed by trusted security and compliance certifications, such as GDPR and HIPAA, guaranteeing your business is in safe hands with our services.

Our experienced team works as your IT partner, building trust and delivering customized solutions that align with your critical business needs.

 

We focus on optimizing uptime through failover technology, detailed documentation, and preventative maintenance while providing day-to-day IT support or managing strategic projects.

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/5 RATING ON GOOGLE
Hyperion Networks provides IT management and cybersecurity to keep your business running smoothly.

Words From Our Verified Clients

"Our company has used Hyperion for several years for all of our IT needs and they have been very good at solving our problems in a timely manner. They are very experienced and I feel they keep us on top of all of our needs."

Tim J.

Operations Manager
"Since 2013, Hyperion has been an invaluable partner for our business. They have consistently provided everyday support and solved many complex challenges. Hyperion has become an integral part of our success, and we highly recommend them to any business seeking an IT company."

Mary S.

Office Manager
"My company outsourced all of our IT needs to Hyperion Networks five years ago, and that is a decision I would make a hundred times over."

Kenny M.

CEO
"What I appreciate most about them is their honesty. They don’t push unnecessary services and actually take the time to explain everything in layman's terms. It’s clear they care about doing what’s right."

Jennifer C.

Marketing Director
"Hyperion Networks has managed our Information Technology systems over the past seven years and have provided excellent service from network design to cyber security. They are prompt with ticket request support, informative with strategizing, and thorough with behind-the-scenes monitoring."

Gerry S.

Controller
Frequently Asked Questions

Got Questions? We’ve Got Answers

We understand you may have concerns, and we’re here to address them with transparency and expertise.

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1. Won’t outsourcing IT cost more than keeping it in-house?
Outsourcing IT is often more cost-effective than managing everything in-house. We offer predictable, scalable pricing that helps you avoid the high costs of hiring, training, and maintaining an internal IT team, not to mention the added expenses of hardware and software. Our services are designed to reduce downtime and improve efficiency, ultimately saving you money in the long run.
2. Will I lose control over my IT systems?
No, you retain full control over your IT. We work as an extension of your team, offering expertise and support while you maintain oversight of critical decision-making. We ensure transparency in every process, and you’ll have direct access to reports and performance data, keeping you informed and in charge.
3. Can you really protect my data and keep my systems secure?
Absolutely. We prioritize security with advanced cybersecurity protocols, 24/7 monitoring, and adherence to industry standards like GDPR and HIPAA. Our team of certified professionals ensures your data is protected from the latest threats, giving you peace of mind that your sensitive information is safe.

4. What if I need support—how responsive will you be?
We pride ourselves on providing fast, reliable support. With a dedicated team available 24/7, we guarantee rapid response times to resolve issues before they impact your business. Our clients consistently praise our responsiveness and customer service, and we offer service-level agreements (SLAs) to back our commitments.
5. When should I contact my IT provider?
You should reach out to us whenever your business is making changes that involve technology or vendors. This includes moving buildings, adding employees, upgrading internet, reviewing cyber liability, or changing marketing or service vendors. We’ll handle tasks like moving workstations, managing ISP or VOIP services, and vetting vendors to ensure everything works seamlessly. Involving us early prevents problems like downtime, misconfigurations, or security gaps—saving you time, money, and frustration. If in doubt, it’s always better to reach out!
6. Will your solutions work with my existing systems?
We have extensive experience integrating with various technology platforms and can seamlessly work with your existing systems. Before implementing any solution, we conduct a thorough assessment to ensure compatibility and minimize any disruption during the transition.

7. Am I locked into a long-term contract?
We offer flexible contract options that suit your needs. While we do recommend a partnership for ongoing management, we’re confident in our services and don’t believe in locking you into something that doesn’t work for you. Our goal is to build a long-term relationship based on trust and results, not binding agreements.

8. Do you understand the specific needs of my industry?
Yes, we have experience working with clients across multiple industries, including healthcare, finance, legal, and manufacturing. Our team stays up to date with industry-specific regulations and compliance requirements, ensuring we provide IT solutions that meet the unique challenges of your sector.

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24/7 IT solutions for reliable & secure operations

Continous Monitoring, Fast Response Times and Guaranteed Uptime.

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How to Choose a Managed Service Provider

    Managed Service Provider Louisville, TX

    Contact Info

    Mon-Fri: 8AM — 5PM EST
    +1 865-622-7834
    [email protected]

    Office Address

    3648 Louisville Rd, Louisville, TN 37777, United States