Managed IT Services in Knoxville, TN
We Don’t Just Support Your Tech, We Secure Your Business.
Stop settling for “break-fix” support that leaves you vulnerable. Get enterprise-grade stability, security, and operations from the most dependable IT partner in East Tennessee.
"Hyperion Networks has managed our Information Technology systems over the past seven years and have provided excellent service from network design to cyber security. They are prompt with ticket request support, informative with strategizing, and thorough with behind-the-scenes monitoring."
Gerry Short - Pipe Wrench Home Services, Knoxville, TN
Let’s Be Honest: “Cheap” IT is the Most Expensive Line Item
There are plenty of IT shops in Knoxville that charge $50 per seat. If you want the “Walmart” experience, they are great. But when cyber threats hit, or your network management fails during a critical production run, that “cheap” bill becomes the most expensive invoice you’ve ever paid.
We talk to business owners every week who are tired of the revolving door of technicians and slow response times. They are tired of losing sleep, wondering if their data backup actually works.
The Reality:
If your IT provider isn’t looking at your business goals, they aren’t an asset; they’re a liability. You need a partner who understands that downtime costs more than just money; it costs you your reputation.
The Hyperion Standard
Viewing Your Business Through Three Lenses
We don’t just patch computers; we align your technology with your business needs. We look at every client environment through three mandatory lenses to ensure operational efficiency and business continuity.
Strategic IT Consulting Services
We aren’t just “fix-it” guys; we are your IT strategy partners. We help you plan for the future, leveraging business technology to streamline IT operations and help you scale. We sit on the same side of the table as you.
- Key Services: IT consulting services, vCIO, business operations alignment.
Enterprise-Grade Cybersecurity Solutions
The threat landscape has changed. Basic antivirus isn’t enough. We deploy a fully managed security stack that includes risk management, cybersecurity training, and network security protocols to hunt down cyber threats before they breach your perimeter.
- Key Services: Cybersecurity solutions, risk assessments, security tools.
Unshakable IT Infrastructure
Your team can’t work if the system is down. We provide proactive monitoring and network maintenance to stop issues before they disrupt your day. From cloud solutions to server upgrades, we build resilience so you get true peace of mind.
- Key Services: Help desk support, network monitoring, and cloud services.
Our Services
Specialized Support for Knoxville’s Core Industries
We don’t guess—we know your industry. Whether you are in Oak Ridge, Maryville, or right here in Knoxville, we understand the unique needs of your sector.
Manufacturing & Logistics
Downtime kills production. We ensure your
IT systems and ERPs are running seamlessly so your trucks leave the dock on time.
Medical & Healthcare
HIPAA compliance isn’t optional. We protect patient data and ensure clinical continuity so your providers can focus on care, not computer problems.
Legal & Professional Services
Time is money. We secure your email address flows, Microsoft 365 environments, and client data to protect your billable hours.
Don’t Just Take Our Word for It. Ask Your Neighbors.
We are proud to be the IT Company Knoxville businesses trust. With a 99% client retention rate and over decades of experience, our results speak louder than our sales pitch.
The “Nordstrom” Experience in an IT World
Most Managed Service Providers treat you like a ticket number. We treat you like a partner.
- Fast Response Time: We don’t make you wait. Our helpdesk support is local, quick, and friendly.
- Proactive, Not Reactive: We don’t wait for things to break. We use proactive monitoring to fix IT issues before you even know they exist.
- No “Geek Speak”: Our IT professionals, like Pete and Chuck, explain complex technical support issues in plain English.
- Complete IT Partnership: From Mobile Device Management to disaster recovery, we handle it all so you can focus on your core business.
Thank you for contacting us.We’ll get back to you as soon as possible.
We got it.
GET IN TOUCH
Ready to Sleep Better at Night?
If you are tired of IT challenges holding you back, let’s have a conversation. No high-pressure sales, just an honest look at your IT infrastructure and how we can help.